GE 800-EFM manual Using Your External Paging Adapter Troubleshooting Guide

Using Your External Paging Adapter

Troubleshooting Guide

If you are having difficulty with your External Paging Adapter, DO NOT RETURN IT!

You may find your problem and solution listed below. If not, call TMC’s toll-free customer support line at 1-800-TMC-1638, and an expert will walk you through your problem. You may also use this toll-free line if you ever have a question that is not answered in your User’s Guide.

The Feature Module does not		Check all connections and make sure that they are secure-
work.		ly in place. Check to make sure that the status indicator
		lamp is blinking. If it is not, unplug and then replug the AC
		power cord. If the status indicator still fails to start blinking,
		check your wall jack by plugging another device such as a
		lamp into the outlet to make sure that the outlet is working
		properly. Check to be sure that the feature module is
		connected to the System’s line 1 telephone number.
The Feature Module is con-		The problem may be with the telephone wiring:
nected properly, but the exter-		If possible, check your jack wiring by testing a telephone at
nal speaker does not work.		the jack where you installed the Feature Module. If this
		standard telephone does not work, then local telephone
		company lines or your own wiring may be causing the prob-
		lem.
		The problem may be with your external speaker:
		Check to make sure that it is connected to an amplifer and
		that the amplifier is connected to the AC power. Make sure
		that it is connected properly to the wiring block (see page 5),
		and make sure that the wiring block is securely connected to
		the External Paging Adapter with the included 8-wire cord.
When	you connect your	The problem may be with the DIP Switch settings on the
External	Paging Adapter, the	back of the module:
station is not assigned as you		Please confirm that the DIP Switches on the back of the
wish, or Page Block is not set		External Paging Adapter are set properly. Refer to page 3
as you would wish.		for instructions on setting them properly.
Other problems.		Make sure that you have followed the instructions in this
		User’s Guide. If you continue to have problems, call TMC’s
		toll-free customer support line at 1-800-TMC-1638.

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