GE 800-EFM manual Using Your Door Intercom Adapter Troubleshooting Guide

Using Your Door Intercom Adapter

Troubleshooting Guide

If you are having difficulty with your Door Intercom Adapter, DO NOT RETURN IT!

You may find your problem and solution listed below. If not, call TMC’s toll-free customer support line at 1-800-TMC-1638, and an expert will walk you through your problem. You may also use this toll-free line if you ever have a question that is not answered in your User’s Guide.

The Feature Module does not	Check all connections and make sure that they are secure-
work.	ly in place. Check to make sure that the status indicator
	lamp is blinking. If it is not, unplug and then replug the AC
	power cord. If the status indicator still fails to start blinking,
	check your wall jack by plugging another device such as a
	lamp into the outlet to make sure that the outlet is working
	properly. Check to be sure that the feature module is con-
	nected to the System’s line 1 telephone number.
The Feature Module is con-	The problem may be with the telephone wiring:
nected properly, but the door	If possible, check your jack wiring by testing a telephone at
speaker does not work.	the jack where you installed the Feature Module. If this
	standard telephone does not work, then local telephone
	company lines or your own wiring may be causing the prob-
	lem.
	The problem may be with your door speaker:
	Check to make sure that it is a Nutone brand door speaker
	of model type ISB-64 or IS-69. Make sure that it is con-
	nected properly to the wiring block (see page 19, and make
	sure that the wiring block is securely connected to the Door
	Intercom Adapter with the included 8-wire cord.
When you connect your Door	The problem may be with the DIP Switch settings on the
Intercom Adapter, the station	back of the module:
is not assigned as you wish, or	Please confirm that the DIP Switches on the back of the
the magnetic lock does not	Door Intercom Adapter are set properly. Refer to page 15
stay unlocked for the duration	for instructions on setting them properly.
you wish.
Other problems.	Make sure that you have followed the instructions in this
	User’s Guide. If you continue to have problems, call TMC’s
	toll-free customer support line at 1-800-TMC-1638.

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