Troubleshooting

Follow the troubleshooting guide below in the event that your dishwasher does not operate as expected. Perform the basic checks below before calling an authorized service agent:

1.Make sure that the main water supply is turned on.

2.Make sure that the main power is turned on.

3.Make sure the machine is clean.

Condition

Cause

Solution

Dishwasher will not run.

Door not closed.

Close door completely.

 

Main power OFF.

Check breaker on panel.

 

Dishwasher OFF.

Turn dishwasher ON.

Low or no water.

Main water supply off.

Open supply valve.

 

PRV setting incorrect

Adjust the PRV setting

 

Line strainer clogged.

Contact Service Agent.

 

Solenoid valve defective.

Contact Service Agent.

 

 

 

Chemicals won’t feed into

Chemical supply low.

Refill chemical container.

dishwasher.

Pick-up tube clogged

Clean/replace tube.

 

Supply tubing damaged.

Replace tubing.

 

Supply tubing kinked.

Straighten tubing.

 

 

 

Poor wash results.

Wares incorrectly loaded.

Reposition wares or

 

in dishrack.

reduce amount of wares.

 

Clogged screens.

Clean screens.

 

Clogged spray arms.

Clean spray arms.

 

Chemical injectors not

Contact Chemical Supplier.

 

feeding.

 

 

Thermostat defective.

Contact Service Agent.

 

Detergent motor defective.

Contact Service Agent

 

Water temperature low.

Contact Service Agent

 

 

 

Dishwasher stays in

Rinse Sentry extends wash

Contact Service Agent.

wash cycle.

mode to allow final rinse

 

 

water booster temperature

 

 

to reach 180˚F/82˚C.

 

 

 

 

Dishwasher will not drain.

Drain screen clogged.

Clean drain screen.

 

Drain valve defective.

Contact Service Agent.

 

 

 

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GE DH2000 operation manual Condition Cause Solution

DH2000 specifications

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