Troubleshooting
Follow the troubleshooting guide below in the event that your dishwasher does not operate as expected. Perform the basic checks below before calling an authorized service agent:
1.Make sure that the main water supply is turned on.
2.Make sure that the main power is turned on.
3.Make sure the machine is clean.
Condition | Cause | Solution |
Dishwasher will not run. | Door not closed. | Close door completely. |
| Main power OFF. | Check breaker on panel. |
| Dishwasher OFF. | Turn dishwasher ON. |
Low or no water. | Main water supply off. | Open supply valve. |
| PRV setting incorrect | Adjust the PRV setting |
| Line strainer clogged. | Contact Service Agent. |
| Solenoid valve defective. | Contact Service Agent. |
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Chemicals won’t feed into | Chemical supply low. | Refill chemical container. |
dishwasher. | Clean/replace tube. | |
| Supply tubing damaged. | Replace tubing. |
| Supply tubing kinked. | Straighten tubing. |
|
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|
Poor wash results. | Wares incorrectly loaded. | Reposition wares or |
| in dishrack. | reduce amount of wares. |
| Clogged screens. | Clean screens. |
| Clogged spray arms. | Clean spray arms. |
| Chemical injectors not | Contact Chemical Supplier. |
| feeding. |
|
| Thermostat defective. | Contact Service Agent. |
| Detergent motor defective. | Contact Service Agent |
| Water temperature low. | Contact Service Agent |
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|
Dishwasher stays in | Rinse Sentry extends wash | Contact Service Agent. |
wash cycle. | mode to allow final rinse |
|
| water booster temperature |
|
| to reach 180˚F/82˚C. |
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|
Dishwasher will not drain. | Drain screen clogged. | Clean drain screen. |
| Drain valve defective. | Contact Service Agent. |
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