54
TROUBLESHOOTING (DVD)
•The player does not play.
•No sound.
•A disc is playing but screen does
not appear or poor screen appears.
•Sound is irregular.
•Remote control does not work.
•Dolby Digital sound does not
work
•[AUDIO] or [SUBTITLE] button
does not work.
•[ANGLE] button does not work
while a DVD is playing.
•“MENU” does not appear while a
DVD is playing.
•Screen shakes or appears only in
black and white. (or Subtitles
shake)
•The file name of MP3 (CD-R)
appears with strange letters.
•Any MP3 (CD-R) file isn’t
displayed.
Checks
Symptom
➤If a DVD is from overseas, it may not play. Make sure the
DVD’s region code is 1 or All.
➤Make sure the DVD is inserted in the right direction.
➤If it is a CD-ROM or DVD-ROM for a PC, it will not play.
➤Play mode may be slow or paused. (In variable speed play, no
sound comes through)
➤Check audio connections.
➤Make sure TV and amplifier are working correctly.
➤Check "AUDIO" items in the SETUP menu.
➤Did you turn on your TV?
➤Check video connections.
➤The player may be paused.
➤The disc may have some contaminants or be damaged.
➤The disc may be defective.
➤Check the connection with Dolby Digital amplifier.
➤Make sure plugs are securely connected.
➤Some contaminants may be present in connection terminal.
➤To operate DVD, first press the [DVD] button.
➤Make sure you are within 23 feet (7 meters) of the unit, and
that there are no obstacles between the remote and the front
panel.
➤Battery may be weak or dead.
➤Unplug the power plug and plug it again.
➤Dolby Digital sound works only with a Dolby Digital amplifier.
➤Make sure there is a "Dolby Digital" mark on the DVD.
➤If using the digital output, press [STOP], then press [SETUP]
and make sure "DIGITAL OUTPUT" is set to "BITSTREAM".
➤Make sure all components are connected correctly.
➤If a DVD does not include language information, these
functions are not supported.
➤“ANGLE” is supported only if the DVD contains multi angle
scenes.
➤Make sure you are within 23 feet (7 meters) of the unit, and
that there are no obstacles between the remote and the front
panel.
➤Battery may be weak or dead.
➤A DVD may not contain menu information.
➤A disc may have some contaminants or be damaged.
➤If you playback a PAL DVD disc with region code "ALL", the
playback screen may shake.
➤The unit only recognizes MP3 file names with letters, numbers
and special symbols. The maximum length is 10 characters.
➤Unrecognized characters will be displayed as “----”.
➤If the surface of the disk is damaged, file display and playback
is not possible.