Appendix

Troubleshooting

Problem

Solution

The buttons do not

Press and hold POWER, MENU, and RESET simultaneously

respond. How do I

to reset the Edge.

reset the Edge?

Note: This does not erase any of your data or settings.

I want to clear all the

1.

Turn off the Edge.

user data from my

2.

Press and hold POWER and RESET until the message

Edge.

 

appears.

 

3.

Select Yes to clear all user data.

 

Note: This deletes all user‑entered information, but it does not

 

delete your history.

My Edge does not

1.

Take your Edge out of parking garages and away from tall

acquire satellite

 

buildings and trees.

signals.

2.

Turn on the Edge.

 

3.

Remain stationary for several minutes.

The battery gauge

Allow the Edge battery to fully discharge, and then fully charge

does not seem

the battery (without interrupting the charge cycle).

accurate.

 

 

The battery does not

Reduce the backlight time (page 41).

last long.

 

 

How do I know my

You should see a new removable disk drive in My Computer

Edge is in USB mass

on Windows computers and a mounted volume on Mac

storage mode?

computers.

54

Edge 500 Owner’s Manual