Troubleshooting (continued)

Symptom

Possible Cause

Corrective Action

3. Continued

c. Defective valve.

Turn the valve knob to the ON position. Place the

 

 

ON/OFF switch in the ON position. Check the millivolt

 

 

meter a the thermopile terminals. The millivolt meter

 

 

should read greater than 125mV. If the reading is ac-

 

 

ceptable, and if the burner does not come on, replace

 

 

the gas valve.

 

d. Plugged burner orifice.

Check the burner orifice for stoppage. Remove stop-

 

 

page.

 

e. Wall switch or wires are defective.

Follow the corrective action in Symptom and Pos-

 

 

sible Cause 1.a above. Check the switch and wiring.

 

 

Replace where defective.

 

 

 

4. Frequent pilot outage

a. Pilot flame may be too high or too low, or blow-

Clean thermocouple and adjust the pilot flame for

problem.

ing out (high pressure), causing pilot safety to drop

maximum flame impingement. Follow lighting instruc-

 

out.

tions carefully.

5. The pilot and main

a. No LP in tank.

Check the LP (propane) tank. Refill the fuel tank.

burner extinguish while

 

 

in operation.

b. Inner vent pipe leaking exhaust gases back into

Check venting system for damage. Replace/repair

 

the system.

improperly assembled pipe sections.

 

 

 

 

c. Glass too loose and air tight packet leaks in

Replace glass panel assembly.

 

corners after usage.

 

 

 

 

 

d. Bad thermopile or thermocouple.

Replace if necessary.

 

 

 

 

e. Improper vent cap installation.

Check for proper installation and freedom from debris

 

 

or blockage.

 

 

 

6. Glass soots.

a. Flame impingement.

Adjust the log set so that the flame does not exces-

 

 

sively impinge on it.

 

 

 

 

b. Improper air shutter setting.

Adjust the air shutter located on the control panel.

 

 

 

 

c. Debris around air shutter.

Inspect the opening at the base of the burner. NO MA-

 

 

TERIAL SHOULD BE PLACED IN THIS OPENING.

 

 

 

7. Flame burns blue

a. Insufficient oxygen being supplied.

Ensure that the vent cap is installed properly and free

and lifts off burner.

 

of debris. Ensure that the vent system joints are tight

 

 

and have no leaks.

 

 

Ensure that no debris has been placed at the base of,

 

 

or in the area of the air holes in the center of the base

 

 

pan beneath the burner.

 

 

Ensure that the glass is tightened properly on the unit,

 

 

particularly on top corners.

Hearth & Home Technologies • BE-36-C, BE-36-CIPI • 397-981 Rev. V 1/07

49

Page 48 Page 50
Page 49
Image 49
Hearth and Home Technologies BE-36-C manual Troubleshooting, Symptom Possible Cause Corrective Action
Page 48 Page 50

BE-36-C specifications

Hearth and Home Technologies, a leader in innovative heating solutions, offers two remarkable gas fireplaces: the BE-36-CIPI and BE-36-C. Both models are designed to deliver efficient heating, aesthetic charm, and user-friendly features, making them ideal for modern living spaces.

The BE-36-CIPI is a direct vent fireplace that provides the warmth of a traditional fire without the hassle of wood. One of its most notable features is its contemporary design, featuring clean lines and a wide viewing area. This model comes with an impressive heat output, ensuring that spaces remain comfortably warm during chilly seasons. The BE-36-CIPI incorporates innovative technologies like the IntelliFire™ ignition system, which promotes energy efficiency by providing reliable performance while minimizing fuel consumption.

Moreover, the fireplace's advanced burner system creates a stunning flame pattern and realistic look, enhancing the ambiance of any room. With customizable options, homeowners can choose different media types, such as ceramic logs or contemporary stones, allowing for personal expression in their décor.

On the other hand, the BE-36-C model offers similar features but with its unique twist. This model is characterized by its traditional aesthetic appeal, making it an excellent choice for those who prefer a classic look with modern convenience. The BE-36-C also utilizes the IntelliFire™ system, ensuring efficiency and ease of use. With a versatile design, this fireplace can fit into various style preferences, from rustic to modern.

Both models come equipped with optional heat management systems, allowing for effective temperature regulation. This feature is particularly useful for maintaining a comfortable environment without overheating the space. The fireplaces are also designed with safety in mind, adhering to strict safety standards and offering numerous safety features like a safety pilot and tempered glass doors.

In conclusion, Hearth and Home Technologies’ BE-36-CIPI and BE-36-C gas fireplaces present an ideal blend of aesthetics, efficiency, and advanced technology. Whether opting for the contemporary style of the BE-36-CIPI or the classic allure of the BE-36-C, homeowners are guaranteed to enjoy a superior heating experience that complements their home’s design while providing warmth and comfort.
Top Page Image Contents