Troubleshooting

Phenomena that may be easy to be mistaken for machine defects

About the phenomenon confused with a machine defect, check and cope with it according to the following table.

Phenomenon

Cases not involving a machine defect

Reference

page

 

 

 

The electrical power cord is not plugged in.

15

 

Correctly connect the power cord.

 

 

 

 

 

 

The main power source has been interrupted during

 

 

operation such as by a power outage (blackout), etc.

15

 

Please disconnect the power plug from the power outlet,

 

and allow the projector to cool down at least 10 minutes,

 

Power does not

then turn the power on again.

 

come on.

Either there is no lamp and/or lamp cover, or either

 

 

of these has not been properly fixed.

 

 

Please turn the power off and disconnect the power

 

 

plug from the power outlet, and allow the projector to

89

 

cool down at least 45 minutes. After the projector has

 

 

 

sufficiently cooled down, please make confirmation of

 

 

the attachment state of the lamp and lamp cover, and

 

 

then turn the power on again.

 

 

The signal cables are not correctly connected.

10 ~ 14

 

Correctly connect the connection cables.

 

 

 

Signal source does not correctly work.

 

Correctly set up the signal source device by referring to

 

the manual of the source device.

 

Neither sounds

The input changeover settings are mismatched.

19 ~ 21

nor pictures are

Select the input signal, and correct the settings.

 

outputted.

 

 

The BLANK function for pictures and the MUTE

 

 

 

 

function for sounds are working.

 

 

AV MUTE may be active.

19, 28,

 

Refer to the item “Sound does not come out” and “No

100

 

pictures are displayed” on the next page to turn off the

 

 

MUTE and BLANK functions.

 

(Continued on next page)

 

99

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Hitachi CP-X5021N, CP-WX4021N Signal source does not correctly work, Phenomenon Cases not involving a machine defect