Troubleshooting

Phenomena that may be easy to be mistaken for machine defects (continued)

Phenomenon

Cases not involving a machine defect

Reference

page

 

 

 

 

 

 

The signal cables are not correctly connected.

10 ~ 14

 

Correctly connect the audio cables.

 

 

 

The MUTE function is working.

19

 

Restore the sound pressing MUTE or VOLUME +/- button

 

on the remote control.

 

Sound does not

The volume is adjusted to an extremely low level.

19, 46,

come out.

Adjust the volume to a higher level using the menu function

47

or the remote control.

 

 

 

The AUDIO SOURCE/SPEAKER setting is not correct.

46

 

Correctly set the AUDIO SOURCE/SPEAKER in AUDIO menu.

 

 

 

The mode selected for HDMI AUDIO is not suitable.

 

 

Check each of the two modes provided and select the

47

 

suitable one for your HDMI audio device.

 

 

The lens cover is attached.

4, 18

 

Remove the lens cover.

 

 

 

The signal cables are not correctly connected.

10 ~ 14

 

Correctly connect the connection cables.

 

 

 

The brightness is adjusted to an extremely low level.

33

 

Adjust BRIGHTNESS to a higher level using the menu function.

 

 

 

The computer cannot detect the projector as a plug and play monitor.

10

 

Make sure that the computer can detect a plug and play

 

monitor using another plug and play monitor.

 

 

The BLANK screen is displayed.

28

No pictures are

Press BLANK button on the remote control.

 

displayed.

The USB TYPE B port is selected as the picture input

 

 

source even if MOUSE is selected for USB TYPE B.

55

 

Select USB DISPLAY for USB TYPE B in OPTION menu to

 

project the picture input to the port. Otherwise select other

 

 

port for picture input.

 

 

The projector does not recognize the USB storage

 

 

device inserted into USB TYPE A port.

 

 

Use the REMOVE USB function first, remove the USB

 

 

storage device, and then insert it into the port again.

12, 80

 

Before removing the USB storage device, be sure to use

 

 

 

the REMOVE USB function on the thumbnail screen, which

 

 

appears when the USB TYPE A port is selected as the input

 

 

source.

 

(continued on next page)

 

100

Page 100
Image 100
Hitachi CP-WX4021N, CP-X5021N Signal cables are not correctly connected, Mute function is working, Lens cover is attached