Troubleshooting

Troubleshooting

If an abnormal operation should occur, stop using the projector immediately.

WARNING ►Never use the projector if abnormal operations such as smoke,

Troubleshooting

strange odor, excessive sound, damaged casing or elements or cables, penetration of liquids or foreign matter, etc. should occur. In such cases, immediately disconnect the power plug from the power outlet. After making sure that the smoke or odor has stopped, contact to your dealer or service company.

Otherwise if a problem occurs with the projector, the following checks and measures are recommended before requesting repair.

If this does not resolve the problem, please contact your dealer or service company. They will tell you what warranty condition is applied.

Related messages

When some message appears, check and cope with it according to the following table. Although these messages will be automatically disappeared around several minutes, it will be reappeared every time the power is turned on.

Message

Description

There is no input signal.

Please confirm the signal input connection, and the status of the signal source.

The USB TYPE B port is selected as the picture input source even if MOUSE is selected for USB TYPE B (￿55). Select USB DISPLAY in the dialog to project the picture input to the USB TYPE B port. In this case, you cannot use the simple mouse and keyboard function. Otherwise select other port for picture input.

Projector is waiting for an image file.

Check the hardware connection, settings on the projector and network-related settings.

The computer-Projector network connection might be disconnected. Please re-connect using “Connect button” of the “LiveViewer”. (￿Using the “LiveViewer” in the User's Manual - Network Guide)

The horizontal or vertical frequency of the input signal is not within the specified range.

Please confirm the specs for your projector or the signal source specs.

An improper signal is input.

Please confirm the specs for your projector or the signal source specs.

(continued on next page)

95

Page 95
Image 95
Hitachi CP-X5021N, CP-WX4021N user manual Troubleshooting, Related messages, Message Description, There is no input signal