Troubleshooting, Support, and Warranty

Troubleshooting

The Setup CD does not automatically start..

If Belkin Setup does not run when you insert the CD-ROM, your computer may not be configured to open CDs automatically..

If Belkin Setup does not appear within 15 seconds, browse to your CD-ROM drive and open the “Belkin Setup” icon.. Alternatively, you may visit http://router/ and perform the setup manually.. Please see “Manual Setup Using Your Browser” earlier in this manual for more information..

Belkin Setup cannot find my Router..

If Belkin Setup is not able to communicate with your Router during the installation process, please check the following items..

1..Make sure that the wireless hardware on your computer is turned on, if available..

2..Try connecting your computer to one of the four “wired” ports on the Router with an Ethernet cable..

3..Ensure that the Router is on.. The front-panel light should be on..

4..Unplug the Router’s power supply for 10 seconds, then plug it back in..

5..There may be firewall software on your computer preventing an outgoing connection.. You may choose to temporarily disable this software before attempting setup..

If Belkin Setup still cannot find the Router, you might choose to do a manual setup.. Refer to “Manually Configuring Network Settings” in this manual for details..

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Belkin 8820AU00398 user manual Troubleshooting, Support, and Warranty, Setup CD does not automatically start