English

 

Symptom

Cause and Correction

Reference

 

page

 

 

 

 

Transfer of images

Connect the DVD video camera/recorder to another USB terminal

 

 

 

stops.

of PC. If your PC is a desktop type, it is recommended that you

 

 

 

 

use USB terminal on the back of PC. If you are using USB2.0

 

 

 

 

extended card, it is also recommended that you install the newest

 

 

 

version driver provided by each USB2.0 card maker.

 

 

 

 

 

 

 

 

 

 

 

 

Is disc scratched or does dirt or fingerprint adhere to it?

 

 

 

 

Clean the disc.

 

 

 

 

 

 

 

 

DVD drive built into PC

This problem may be solved if you update the DVD editing/

 

 

 

cannot be used after the

creating software of your PC.

 

 

provided software has

 

 

 

 

 

 

 

been installed.

 

 

 

 

 

 

 

 

 

Error appears when

Make sure that your PC display adapter (video card) conforms to

 

 

 

starting DVD-

DirectX9.0c.

113

 

 

ImageMixer 3.

 

 

 

 

 

 

 

 

 

Movies are not

Make sure the power switch of this DVD video camera/recorder is

 

 

 

recognized by

set to “O” or “N”.

31

 

 

application in PC.

 

 

 

 

 

 

 

 

 

The DISC EJECT

While the DVD video camera/recorder is connected to PC, use

 

 

 

button is not valid when

Explorer to right-click the DVD video camera/recorder drive icon

 

 

 

the DVD video camera/

and execute “Eject”.

 

 

recorder is connected to

 

 

 

 

PC.

 

 

 

 

 

 

 

 

 

No sound is heard when

Since an MPEG file imported into Macintosh using Pixe VRF

 

 

 

an MPEG file imported

Browser EX uses the audio format of AC3 audio, no audio will be

 

 

 

into Macintosh is played

played back even if the Quick Time MPEG-2 playback component

 

 

 

back on Quick Time

is introduced: Only video will be played back. Use ImageMixer

 

 

with an MPEG 2

VCD/DVD2 for playback.

 

 

 

playback component

 

 

 

 

adopted.

 

 

 

 

 

 

 

 

 

When the time stamp of

The file system of this DVD video camera/recorder is operated on

 

 

 

file in DVD-RAM is

Greenwich Mean Time (GMT), and time lag information has not

 

 

 

viewed on PC, it is

been set. With Windows® as of January, 2006, the time stamp of

 

 

different from the actual

file viewed on Explorer looks different from the actual recording

 

 

 

 

 

recording time.

time. The actual recording time will appear for date/time

 

 

 

 

indication on playback screen.

 

 

 

 

 

 

 

 

It will take some time to

If you are editing a video file whose contents are different from

 

 

 

save a video edited on

those of project setting, it may take some time, since the entire

 

 

the video editor of

video file must be re-encoded. Reconfirm the project setting.

 

 

 

 

 

Image Mixer 3.

 

 

 

 

 

 

 

 

 

“Hardware Removal”

Exit Windows® once, and then disconnect the DVD video

 

 

 

results in error.

camera/recorder. If your PC uses Windows® 2000 Professional,

 

 

 

the problem may be solved if you install Windows® 2000 SP3 or

 

 

 

 

 

 

 

later.

 

 

 

 

 

 

 

 

No USB HS (high

Make sure that you have already installed the driver provided with

 

 

 

speed) connection even

the USB2.0 card.

 

 

when USB2.0 card is

You will need to install the driver provided by USB2.0 card maker

 

 

 

 

 

used.

in order to operate the USB2.0 card at HS (high speed).

 

 

 

 

 

 

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Hitachi DZ-B35A instruction manual 144