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| Symptom | Cause and Correction | Reference |
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| Transfer of images | Connect the DVD video camera/recorder to another USB terminal |
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| stops. | of PC. If your PC is a desktop type, it is recommended that you |
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| use USB terminal on the back of PC. If you are using USB2.0 |
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| extended card, it is also recommended that you install the newest | — |
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| version driver provided by each USB2.0 card maker. | |
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| Is disc scratched or does dirt or fingerprint adhere to it? |
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| Clean the disc. |
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| DVD drive built into PC | This problem may be solved if you update the DVD editing/ |
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| cannot be used after the | creating software of your PC. | — |
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| provided software has |
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| been installed. |
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| Error appears when | Make sure that your PC display adapter (video card) conforms to |
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| starting DVD- | DirectX9.0c. | 113 |
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| ImageMixer 3. |
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| Movies are not | Make sure the power switch of this DVD video camera/recorder is |
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| recognized by | set to “O” or “N”. | 31 |
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| application in PC. |
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| The DISC EJECT | While the DVD video camera/recorder is connected to PC, use |
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| button is not valid when | Explorer to |
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| the DVD video camera/ | and execute “Eject”. | — |
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| recorder is connected to |
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| PC. |
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| No sound is heard when | Since an MPEG file imported into Macintosh using Pixe VRF |
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| an MPEG file imported | Browser EX uses the audio format of AC3 audio, no audio will be |
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| into Macintosh is played | played back even if the Quick Time |
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| back on Quick Time | is introduced: Only video will be played back. Use ImageMixer | — |
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| with an MPEG 2 | VCD/DVD2 for playback. |
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| playback component |
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| adopted. |
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| When the time stamp of | The file system of this DVD video camera/recorder is operated on |
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| file in | Greenwich Mean Time (GMT), and time lag information has not |
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| viewed on PC, it is | been set. With Windows® as of January, 2006, the time stamp of | — |
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| different from the actual | file viewed on Explorer looks different from the actual recording | |
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| recording time. | time. The actual recording time will appear for date/time |
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| indication on playback screen. |
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| It will take some time to | If you are editing a video file whose contents are different from |
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| save a video edited on | those of project setting, it may take some time, since the entire | — |
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| the video editor of | video file must be | |
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| Image Mixer 3. |
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| “Hardware Removal” | Exit Windows® once, and then disconnect the DVD video |
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| results in error. | camera/recorder. If your PC uses Windows® 2000 Professional, | — |
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| the problem may be solved if you install Windows® 2000 SP3 or | |
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| later. |
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| No USB HS (high | Make sure that you have already installed the driver provided with |
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| speed) connection even | the USB2.0 card. | — |
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| when USB2.0 card is | You will need to install the driver provided by USB2.0 card maker | |
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| used. | in order to operate the USB2.0 card at HS (high speed). |
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