Hitachi DZMV350E When the DVD video camera/recorder is connected to PC, Reference, Symptom, page

Models: DZMV380E DZMV350E

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When the DVD video camera/recorder is connected to PC:

No drive icon appears on

The DVD video camera/recorder is not turned on.

Reference

 

English

Symptom

Cause and Correction

page

 

 

 

 

 

 

PC.

Check the power supply.

46

 

 

 

 

 

 

 

 

 

 

 

Driver is not properly recognized.

 

 

 

 

Turn PC off and on again. If the drive icon still does not appear, use

 

 

 

“Refresh driver” in Device Manager to reinstall the driver.

 

 

 

 

 

 

 

 

 

Turn PC off and then disconnect the PC connection cable. Turn PC

 

 

 

 

on again, and then use the PC connection cable to connect the DVD

 

 

 

video camera/recorder to PC.

 

 

 

 

 

 

 

 

 

Make sure the PC connection cable is completely plugged into this

 

 

 

DVD video camera/recorder.

 

 

 

 

 

 

 

 

 

 

 

 

If a yellow “!” mark is attached to some device in Windows ®Device

 

 

 

 

Manager, uninstall the USB device driver, and then reinstall it,

 

 

 

following the procedure on page 133.

 

 

 

 

 

 

 

 

A fatal exception 0A error

It is recommended that you install Windows®2000 Service Pack 3

 

 

 

occurs while installing

or later.

 

 

USB driver in Windows®

 

 

 

 

 

 

 

2000 Professional.

 

 

 

 

 

 

 

 

 

Error occurs in playback

If error occurs with USB connection, the transfer rate is not sufficient.

 

 

 

of DVD video camera/

It is recommended that you use a USB terminal conforming to

 

 

recorder on PC.

USB2.0 when connecting the DVD video camera/recorder.

 

 

 

 

 

 

 

 

Application is not

Turn the PC and DVD video camera/recorder off, and try again.

 

 

normally run on PC.

 

 

 

 

 

 

 

 

 

 

 

 

Error occurs during

The temperature of DVD video camera/recorder is too high due to

 

 

 

writing to DVD-R disc.

continuous operation.

 

 

 

 

Disconnect the DVD video camera/recorder from PC once, remove

 

 

 

the disc from the DVD video camera/recorder, and then turn it off.

 

 

 

 

 

 

 

After a few moments, connect them again and write to a brand-new

 

 

 

 

disc.

 

 

 

 

 

 

 

 

Transfer of images

Connect the DVD video camera/recorder to another USB terminal

 

 

 

stops.

of PC. If your PC is a desktop type, it is recommended that you use

 

 

 

 

USB terminal on the back of PC. If you are using USB2.0 extended

 

 

 

card, it is also recommended that you install the newest version

 

 

 

 

driver provided by each USB2.0 card maker.

 

 

 

 

 

 

 

 

DVD-RAM/R/RW drive

This problem may be solved if the software related to DVD-RAM/R/

 

 

 

built into PC cannot be

RW of your PC is upgraded, or if the UDF driver is uninstalled.

 

 

 

used after the provided

However, with Windows® 98 Second Edition / Me / 2000

 

 

software has been

Professional, uninstalling the UDF driver will make it impossible for

 

 

 

 

 

installed.

the JPEG stills recorded on DVD-RAM of this DVD video camera/

 

 

 

 

recorder to be read by the PC.

 

 

 

 

 

 

 

 

DVD-R disc cannot be

DVD-MovieAlbumSE does not support playback or data read on

 

 

 

played back on DVD-

DVD-R disc: Use generally available DVD video playback software

137

 

 

MovieAlbumSE.

to play back DVD-R disc on PC.

 

 

 

 

 

 

 

 

Error appears when

Make sure that your PC display adapter (video card) conforms to

 

 

 

starting DVD-

DirectX8.1.

 

 

MovieAlbumSE.

 

 

 

 

 

 

 

 

 

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Hitachi DZMV350E When the DVD video camera/recorder is connected to PC, Reference, Symptom, Cause and Correction, page