5-6 CHAPTER 5: TROUBLESHOOTING

Table 5-1 Troubleshooting Malfunctions (continued)

Symptom

Possible Cause

Corrective Action

 

 

 

The terminal fails to

The terminal is not

Power off the terminal, wait

respond to commands

receiving commands.

30 seconds, and then power it on

entered at the keyboard.

 

again.

 

 

 

 

The keyboard cable

If the terminal still does not respond

 

is attached

to commands, power off the

 

incorrectly.

terminal and disconnect the

 

 

keyboard cable. Then reattach the

 

 

keyboard cable and power on the

 

 

terminal.

 

 

 

 

The console port is

Check the state of the LEDs on the

 

malfunctioning.

front of the module as shown in

 

 

Table 4-1.If the LEDs indicate a

 

 

problem, contact your supplier for

 

 

assistance.