5-4 CHAPTER 5: TROUBLESHOOTING

Troubleshooting If you suspect that the Edge Router module has lost WAN connectivity,

WANperform one or more of the following troubleshooting actions: Connectivity

Problems

Verify that you have the correct cable for your configuration. Refer to Appendix A, Specifications, for a list of approved cables, cable specifications, and pinouts.

If you are using a:

DCE cable — Verify that a clock rate is defined in the router WAN interface configuration.

DTE cable — Verify that no clock rate is defined in the router WAN interface configuration.

Verify that the cable’s 60-pin WAN connector is not plugged in backwards.

Ensure that the router configuration does not have a SHUTDOWN command associated with the interface.

Verify that your router configuration is valid. Refer to the Cisco Systems Troubleshooting Internetworking Systems guide for more information.

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HP 2103R-CSDI manual Problems