Battery
WARNING Never remove the back cover of your HP TouchPad. The battery is built in to your device and is not removable.
The battery drains quickly
If the battery seems to drain quickly from normal use, see Maximizing battery life for tips on improving battery life.
If you still experience problems and you frequently leave the
The battery doesn’t charge or doesn’t hold a charge
If you are trying to charge the battery using the USB cable, try these steps in sequence:
•Make sure you are using the USB cable and AC charger that came with your HP TouchPad, or a compatible cable or charger approved by HP.
NOTE Your HP TouchPad does not charge if you connect it to a computer using the USB cable.
•Make sure the small end of the cable is securely attached to the charger/microUSB connector on your device. Make sure the other end is securely connected to the AC charger.
•Make sure the AC charger is securely inserted into a working outlet. Try a different outlet if one is available.
•Try a different compatible USB cable if one is available.
If you are trying to charge the battery using an HP Touchstone, try these steps in sequence:
•Make sure your device is correctly positioned on the Touchstone. If the HP TouchPad is correctly positioned, a “Charging Battery” notification appears, and a lightning bolt appears on the battery icon in the
•Make sure the USB cable is securely connected to the AC charger.
NOTE The Touchstone does not work when it is connected to a computer.
•Make sure the AC charger is securely inserted into a working outlet.
•If the outlet is connected to a light switch or power strip, make sure the power is on.
•Try a different outlet if one is available.
•Restart your device (see Restart your device).
I need to replace the battery
WARNING Never remove the back cover of your HP TouchPad. The battery is built in to your device and is not removable.
176 Chapter 15 : Troubleshooting