issues Known

HP driver

Issue (External):

When a driver that has been configured by an administrator is used, the Factory Defaults option does not display on the Printing Shortcuts tab of the Printing Preferences.

Description:

If an administrator has modified the Factory Defaults using the HP Driver Preconfiguration, the shortcut might be temporarily hidden, because some Factory Defaults are not available.

Solution:

Contact the administrator who configured the driver and have the driver configured so that all Factory Defaults selections are available.

Issue (External):

When the watermark size is set to 540 or larger, the € symbol in the watermark does not print.

Solution:

For the € symbol in a watermark, do not set the watermark size above 540.

Issue (External):

The Information button does not have a caption associated with it for a screen-reader application to read.

Description:

The Information button is displayed when a special page is defined on the Paper/Quality tab and Print on Both Sides is selected on the Finishing tab.

Solution:

Go to the following Web site to download the latest printing-system software: www.hp.com/go/ cljcp3505_software

Issue (External):

With all HP drivers and a Microsoft Word 2003 document containing fill and patterns, the printed output is different from the screen display.

Solution:

Go to the following Web site to download the latest printing-system software: www.hp.com/go/ cljcp3505_software

Issue (External):

With the HP PCL 5 driver or the HP postscript level 3 emulation driver, the color of the frame is incorrect on the B5-sized paper.

14 Chapter A Known issues

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