issues Known

Solution:

For more information, contact the software vendor.

Issue (Internal):

In Microsoft Word with pages per sheet (n-up) selected for a print job with various paper sizes , only the Letter paper size displays in the .PRN file.

Description:

This issue does not occur when pages per sheet (n-up) is selected in the print driver.

Solution:

For more information, contact the software vendor.

Issue (Internal):

When the Proof and Hold option on the Job Storage tab of the Printing Preferences is selected, copies of the print-job are not stored as expected.

Description:

With Microsoft Excel, this issue occurs with print jobs processed with all of the HP drivers, because copies are sent as separate print jobs. With Microsoft Word and Adobe Acrobat®, Proof and Hold works correctly with the HP PCL 5 driver, the HP PCL 6 driver, and only with the HP postscript level 3 emulation driver when Postscript Passthrough is disabled.

Solution:

For more information, contact the software vendor.

Issue (Internal):

On the Incompatible Print Settings message, the Restore my previous settings and the Keep this setting, and I will change it later options do not work as expected.

Description:

After the OK button is clicked, the software program takes over from the print driver. This issue is a result of the software program.

Solution:

For more information, contact the software vendor.

Issue (Internal):

With the JAWS V4.5 screen reader, some tab and shortcut key options are not read.

20 Chapter A Known issues

ENWW