issues Known
Description:
When the watermark is selected in the HP postscript level 3 emulation driver and Microsoft Word or Microsoft PowerPoint are used to print, the watermark prints. When the watermark is selected in the HP PCL 5 driver or the HP PCL 6 driver and Adobe Illustrator is used to print, the watermark prints.
Solution 1:
Disable Postscript Passthrough and print the document again.
1.Click the Device Settings tab in the
2.In Installable Options, select Disabled in the Postscript Passthrough
Solution 2:
Use the HP PCL 5 driver or the HP PCL 6 driver.
Issue (Internal):
When the HP postscript level 3 emulation driver is used to print a scaled image from Microsoft Excel, the image is incorrectly scaled.
Description:
This issue occurs when the Excel Fit to: option is used to scale the image. The Excel Fit to: option is not working correctly with the HP postscript level 3 emulation driver.
Solution 1:
Use the Excel Adjust to: option instead of the Fit to: option to scale the image. The Adjust to: option can be found on the Page tab of the Page Setup dialog box.
Solution 2:
Use the HP PCL 5 driver or the HP PCL 6 driver.
Issue (Internal):
When the HP postscript level 3 emulation driver on a
Description:
This issue does not occur when Postscript Passthrough is disabled.
NOTE: In some cases, disabling Postscript Passthrough can cause unexpected results within a software program.
Solution 1:
Use the following procedure to disable Postscript Passthrough and print the document again.
1.Click the Device Settings tab in the
2.In Installable Options, select Disabled for the Postscript Passthrough: option.
28 Chapter A Known issues | ENWW |