Known issues

General firmware [INTERNAL]

Issue (Internal):

When two memount regression test files are executed by using firmware version 03.006.0, the printer stops functioning and EIO errors display on the control panel.

Description:

The following EIO errors displayed on the control panel:

81.0180 EIO ERROR

86.006F 0180 EIO ERROR

86.00FD EIO ERROR

86.008F EIO ERROR

86.00FE EIO ERROR

81.008F EIO ERROR

The following two test files were used:

/fw/test/I_memout/memout/10.0/gandalf/current/PDF/CDTPGraphic1.xps.0600.3700.pdf

/fw/test/I_memout/memout/10.0/gandalf/current/PDF/PWXPFHDM_fleet10.xps.0600.3700.pdf

Solution:

At this time, this issue is not scheduled to be fixed.

Issue (Internal):

After Tray 1 is configured for Letter AnyType and paper other than letter is used, the paper-mount Manually Feed Unsupported Letter message displays on the control panel, but the Manually Feed AnyType Letter message is expected.

Solution:

At this time, this issue is not scheduled to be fixed.

Issue (Internal):

With firmware versions 03.012.0 and 03.014.0, a 49.4C02 ERROR or 49.4602 ERROR displays on the control panel with specific test cases.

Description:

This issue occurs when the following test cases are executed continuously:

/fw/test/S_SUBSYSTEMS/duration/PrintPCLXL/1200_pie2.obj

/projects/copern/test/current/pcl/font_feature/mult_ffont_hw/mult_ffont_hw.obj

/projects/copern/test/current/pcl/fontr_tt/ppmtrics/ppmtrics.obj

2 Chapter A Known issues

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HP 3500 manual General firmware Internal

3500 specifications

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