issues Known

Issue (Internal):

When the HP postscript level 3 emulation driver is used with Adobe Photoshop, page scaling does not function.

Description:

The Adobe Photoshop software generates its own postscript.

Solution 1:

Use the following procedure to disable Postscript Passthrough and print the document again.

1.Click the Device Settings tab in the print-driver Properties.

2.In Installable Options, select Disabled for the Postscript Passthrough: option.

Solution 2:

Use the HP PCL 5 driver or the HP PCL 6 driver.

Issue (Internal):

When the HP postscript level 3 emulation driver is used with Adobe Acrobat Reader, the mirror image option is not working correctly.

Description:

The Adobe Acrobat Reader software generates its own postscript.

Solution 1:

Use the following procedure to disable Postscript Passthrough and print the document again.

1.Click the Device Settings tab in the print-driver Properties.

2.In Installable Options, select Disabled for the Postscript Passthrough: option.

Solution 2:

Use the HP PCL 5 driver or the HP PCL 6 driver.

Issue (Internal):

When the HP postscript level 3 emulation driver is used with Microsoft PowerPoint, the A5-sized print job is not scaled as expected for the Envelope DL size.

Description:

The Microsoft PowerPoint software generates its own postscript.

Solution 1:

Use the following procedure to disable Postscript Passthrough and print the document again.

1.Click the Device Settings tab in the print-driver Properties.

2.In Installable Options, select Disabled for the Postscript Passthrough: option.

30 Chapter A Known issues

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