issues Known

Solution:

For more information, contact the software vendor.

Issue (Internal):

When a Winword print job that contains both Letter and A4 sizes is printed and the control panel has been set with A4 in Tray 1 and Letter in Tray 2, both pages print from Tray 2.

Description:

In some countries/regions, this Microsoft application prints both Letter and A4 as the same size.

Solution:

For more information, contact the software vendor.

Issue (Internal):

On the General tab of the print-driver Properties, the Location: and Comment: text boxes are incorrectly aligned.

Description:

The contents of the General tab is controlled by the core Microsoft driver.

Solution:

For more information, contact the software vendor.

Issue (Internal):

With Intuit Quicken, the Effects tab on the Printing Preferences does not display.

Description:

An application flag is set to hide this feature for the Quicken software application, because Quicken sends RAW data that prevents print-processor specific features from being selected.

Solution:

For more information, contact the software vendor.

Issue (Internal):

When the Copy Count is set on the Advanced tab of the Printing Preferences with Visio 2003, this change does not display in the Visio Print dialog box.

Description:

The Visio software application does not recognize changes made in the print driver.

Solution:

With the Visio software, set the number of copies in the software program. For more information, contact the software vendor.

22 Chapter A Known issues

ENWW