Solution:

For more information, contact the software vendor.

Issue (Internal):

With Microsoft Project, the color in the printed output is different from the color on the screen.

Description:

This issue is a result of the core Microsoft driver.

Solution:

For more information, contact the software vendor.

Issue (Internal):

When a WordArt print job is printed with the HP postscript level 3 emulation driver, the print job does not contain color, but instead has gray shadows.

Description:

This issue occurs because the WordArt in Microsoft Office Winword sends postscript information that the driver cannot control.

Solution:

Use the HP PCL 6 driver.

Issue (Internal):

With a PowerPoint print job sent using the Factory Default option on the Printing Shortcuts tab, the Print Preview displayed correctly, but some images print with dots.

Description:

This issue is a result of the core Microsoft driver.

Solution:

For more information, contact the software vendor.

Issue (Internal):

With a Microsoft Money 2007 print job, the Print Preview displays correctly, but the background color does not print.

Description:

The software application is not sending data to the driver.

Solution:

For more information, contact the software vendor.

ENWW

Third-party [INTERNAL] 25

Known issues