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HP 355385-001 Before You Begin, Step, Refer to, Description

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Software Updates and Restorations

Before You Begin

✎HP recommends that you try to restore your system by using the System Restore utility before you consider repairing or reinstalling your operating system.

Perform the following restore procedures in the order presented.

Step	Description	Refer to

1	Return the notebook to a system	The “Using the System Restore Utility”
	restore point.	section

2	Try to solve or diagnose the	Start > Help and Support > Fixing a
	problem by using the Help and	problem
	Support Center.

3	Review troubleshooting	The Troubleshooting guide on the
	procedures.	Documentation Library CD

4	Reinstall all HP drivers.	The “Repairing or Reinstalling Drivers”
		section

5	If you suspect the problem could	The “Repairing or Reinstalling
	be caused by a preinstalled or	Applications” section
	preloaded application, try
	reinstalling the application.

6	Repair the operating system.	The “Repairing the Operating System”
		section

7	Reinstall the operating system.	The “About Operating System
		Reinstallation” section

4–9

Contents

Software Guide Page Contents 1 Power 2 Security 3 Multimedia 4 Software Updates and Restorations Index Power Selecting a Power Source Standby, Hibernation and Shutdown Standby Hibernation Shutdown Choosing Standby, Hibernation or Shutdown When Resuming After a Short Interval When Resuming After a Week or More When External Power Supply Is Disrupted or Uncertain When Using Infrared or Drive Media Standby, Hibernation and Shutdown Procedures Identifying Power Controls and Indicators Page Using the Default Power Settings Turning the Notebook or Display On or Off Initiating or Resuming from Hibernation Initiating or Resuming from Standby Using Emergency Shutdown Procedures Setting Power Preferences Accessing Power Options Window Displaying Power Meter Icon on Taskbar Setting or Changing a Power Scheme Using a Security Password Processor Performance Controls Accessing Windows XP Processor Controls Power Scheme AC Power Battery Power Security Security Features Quick Reference About Passwords Forgotten Passwords Using HP and Windows Passwords About QuickLock (Fn+F6) About Power-OnPasswords Setting, Changing or Deleting Power-OnPasswords Setting a Power-OnPassword Changing a Power-OnPassword Deleting a Power-OnPassword Entering Power-OnPasswords About Administrator Passwords Setting, Changing or Deleting Administrator Passwords Setting an Administrator Password Changing an Administrator Password Deleting an Administrator Password Entering Administrator Passwords Using Other Device Security Protecting System Information Using System Information Setting System Information Options Protecting Your Notebook Using Security Software Measures Connecting an Optional Security Cable Page Multimedia Using CDs and DVDs Protecting Playback Observing the Copyright Warning Using Hotkeys and Quick Launch Buttons (Select Models) Page HP Image Zone (Select Models) InterVideo Home Theater (Select Models) Reprogramming the Quick Launch Buttons (Select Models) Playing Audio and Video CDs with Windows Media Player Playing CDs Playing DVDs and Video CDs with InterVideo WinDVD (Select Models) General DVD Tips Playing DVDs or Video CDs Using DVD Region Settings Changing Region Settings Using InterVideo WinDVD Creator (Select Models) Preparing to Use InterVideo WinDVD Creator Choosing Recording Media Creating DVDs and Video CDs Sonic RecordNow Software Updates and Restorations Updating Software Accessing Notebook Product Information Accessing Notebook ROM Information Downloading and Installing Software Updates Downloading and Installing ROM Updates Downloading ROM Update Installing ROM Update Downloading and Installing Other Software Recovery Procedures Before You Begin Using the System Restore Utility Setting a Restore Point Restoring to a Restore Point Repairing or Reinstalling Drivers Repairing or Reinstalling Applications Reinstalling Applications from Your Hard Drive Reinstalling Applications from the Driver Recovery CD Repairing or Reinstalling the Operating System Repairing the Operating System About Operating System Reinstallation Backing Up Your Data Reinstalling the Operating System Page Reinstalling Other Software Updating Reinstalled Software Installing a Retail Version of an Operating System Configuring Your Notebook Opening the Setup Utility Navigating and Selecting in the Setup Utility Main Menu Setting Default Security Menu Boot Menu Exit Menu Restoring Setup Utility Default Settings Exiting the Setup Utility Using the Help and Support Center Page Using Support Telephone Numbers Obtaining Support Telephone Numbers Preparing to Call Technical Support Index