Using Support Telephone Numbers | HP 355385-001 instruction

Software Updates and Restorations

Using Support Telephone Numbers

Obtaining Support Telephone Numbers

If you cannot solve a notebook problem by using the online Help and Support Center installed on your notebook or the documentation included with the notebook, you may need to contact HP. To obtain a list of worldwide customer support telephone numbers or to locate the HP office near you, use one of the following methods:

■Select Start > Help and Support.

■Refer to the Worldwide Telephone Numbers booklet (English only) included with your notebook to contact an HP Customer Care Center.

■Visit the HP Web site at: http://www.hp.com/support

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HP 355385-001 manual Using Support Telephone Numbers, Obtaining Support Telephone Numbers

Contents

Software Guide Page Contents Multimedia Security Playing DVDs and Video CDs with InterVideo Software Updates and Restorations Index Task Use This Power Source Selecting a Power Source Hibernation Standby, Hibernation and ShutdownStandby Shutdown Choosing Standby, Hibernation or Shutdown When Resuming After a Short IntervalWhen Resuming After a Week or More When External Power Supply Is Disrupted or Uncertain When Using Infrared or Drive Media Standby, Hibernation and Shutdown Procedures Identifying Power Controls and Indicators Identifying power controls and indicators Turning the Notebook or Display On or Off Using the Default Power SettingsTask Procedure Results Initiating or Resuming from Hibernation Task Procedure Result Initiating or Resuming from Standby Using Emergency Shutdown Procedures Displaying Power Meter Icon on Taskbar Setting Power PreferencesAccessing Power Options Window Using a Security Password Setting or Changing a Power Scheme Processor Performance Controls Accessing Windows XP Processor Controls Power Scheme AC Power Battery Power Security To Protect Against This Risk Use This Feature Security Features Quick Reference Using HP and Windows Passwords About PasswordsForgotten Passwords About QuickLock Fn+F6 Setting a Power-On Password About Power-On PasswordsSetting, Changing or Deleting Power-On Passwords Changing a Power-On Password Deleting a Power-On Password Entering Power-On Passwords Setting an Administrator Password About Administrator PasswordsSetting, Changing or Deleting Administrator Passwords Changing an Administrator Password Deleting an Administrator Password Entering Administrator Passwords Using Other Device Security Protecting System Information Using System InformationSetting System Information Options Protecting Your Notebook Step Use this Security Measure For More Information Using Security Software Measures Connecting an Optional Security Cable Connecting the optional security cable Protecting Playback Using CDs and DVDs Observing the Copyright Warning Using Hotkeys and Quick Launch Buttons Select Models Identifying the multimedia hotkeys and Quick Launch buttons HP Image Zone Select Models Reprogramming the Quick Launch Buttons Select Models InterVideo Home Theater Select Models General DVD Tips Playing Audio and Video CDs with Windows Media PlayerPlaying CDs Playing DVDs or Video CDs Using DVD Region Settings Changing Region Settings Using InterVideo WinDVD Creator Select Models Choosing Recording Media Preparing to Use InterVideo WinDVD Creator Creating DVDs and Video CDs Sonic RecordNow Updating Software Software Updates Restorations Accessing Notebook ROM Information Accessing Notebook Product Information Downloading and Installing Software Updates Downloading and Installing ROM Updates Downloading ROM Update Installing ROM Update Downloading and Installing Other Software Recovery Procedures Step Description Refer to Before You Begin Restoring to a Restore Point Using the System Restore UtilitySetting a Restore Point Repairing or Reinstalling Drivers Reinstalling Applications from Your Hard Drive Repairing or Reinstalling Applications Reinstalling Applications from the Driver Recovery CD Repairing or Reinstalling Operating System Repairing the Operating System Backing Up Your Data About Operating System Reinstallation Reinstalling the Operating System Turn on the notebook by briefly pressing the power button Updating Reinstalled Software Reinstalling Other Software Opening the Setup Utility Installing a Retail Version of an Operating SystemConfiguring Your Notebook Navigating and Selecting in the Setup Utility Security Menu Setting Description DefaultMain Menu Exit Menu Boot Menu Exiting the Setup Utility Using the Help and Support CenterRestoring Setup Utility Default Settings Software Updates and Restorations Obtaining Support Telephone Numbers Using Support Telephone Numbers Preparing to Call Technical Support Index Fn 3-2 hotkeys 3-2prt sc Index-3 Index-4