Chapter 11 Troubleshooting 99
Backup file created with the HP backup application on another HP handheld device cannot be restored to the HP Jornada 430/430se.
File format is not compatible, or file cannot be found.
Only a PIM database backup file (.dbb) can be restored from another HP handheld device to the
HP Jornada 430/430se. Make sure that you save the backup file (.dbb) in the My Documents directory on the other handheld device, and that the My Documents directory is copied to the CompactFlash Card used for the restore action.
The display is not sensitive to the tap of the stylus.
The calibration of the stylus may be offset. Recalibrate the screen by tapping Start, Settings, and then Stylus. You can prolong the life of the screen digitizer by recalibrating the screen regularly.
Data is lost.Main battery was removed for more than 1 minute. Do not remove the main battery except when replacing it with a spare one.
HP Jornada was not charged for more than 2 weeks. Without charging data will be retained for up to 2 weeks.
A hard reset (cold boot) was performed. Backup regularly and make sure you backup before storing your HP Jornada for longer periods.