NOTE

7 Hewlett Packard Support and Information Services

Introduction

Introduction

Hewlett Packard computers are engineered for quality and reliability to give you many years of trouble-free service. To ensure that your desktop system maintains its reliability and to keep you up-to-date with the latest developments, HP and a worldwide network of trained and authorized resellers provide a comprehensive range of service and support options which are listed below:

•HP Authorized Reseller

•HP SupportPack

•HP Support Assistant CD-ROM

•HP Information Services

Service

Means of Access

HP Forum on CompuServe

Modem

HP Forum on America Online (US only)

Modem

HP BBS Library

Modem

Internet FTP Library Service

FTP access to the Internet

HP Access World Wide Web Site

World Wide Web Access

HP FIRST Faxback

Phone and Fax

Audio Tips (US only)

Phone

HP Drivers/BIOS diskettes

Delivered by mail

• HP Support Services

 

Technical phone support

 

Lifeline phone support

 

Network phone-in support.

 

When calling any of the international telephone numbers listed in this chapter, replace the ‘+’ with your international telephone access code.

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