5 Troubleshooting Your PC

If Your PC Has a Hardware Problem

If an Accessory Board Does Not Work

Carry out the following checks:

1Ensure the board has been firmly installed in the accessory board slot.

2Check that the accessory board has been correctly configured with the ISA Configuration Utility if necessary.

3Ensure the board is not using memory, I/O addresses, an IRQ, or DMA also used by the PC, see “IRQs, DMAs, and I/O Addresses Used by Your PC” on page 87.

Refer to the board’s manual for further details.

You can also obtain information about the current use of IRQs by the

PC by typing MSD at the MS-DOS prompt, and pressing , when using Windows 3.11. If you are using Windows 95, use the Device Manager.

4Check that the PC has been configured correctly in Setup.

5If the problem persists, refer to Chapter 7, “Hewlett Packard Support and Information Services” for information about where to obtain support.

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