5 Troubleshooting Your PC
If Your PC Has a Hardware Problem
5Examine the paper feed mechanism for a paper jam.
6Make sure that the printer is configured correctly for the PC and for the application.
a Ensure the PC’s port has been correctly configured using Setup. b Make sure the printer is correctly set up in Windows.
NOTE | If you are asked to insert a diskette when installing a printer, type | |||
| C:\WINDOWS\OPTIONS and press |
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| . All the Windows printer |
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| drivers are located in this subdirectory. |
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cEnsure the application program’s “print” menu has been correctly set up. (Refer to the manual supplied with the application software.)
7Check that the PC’s port is working properly by running another peripheral connected to the port.
8If you receive an error message, refer to the printer’s manual for help.
If the Flexible Disk Drive Does Not Work
1Ensure you are using a formatted diskette and it is inserted correctly.
2Check you are using a diskette that is the right density.
3Check that your FDD is correctly declared in the Setup
Configuration menu.
4Check that the correct diskette type has been configured in Setup.
5Check that the flexible disk drive has been enabled in Setup. There are three options on the Setup Security menu which may be used to disable or enable:
•Boot on flexible disk drive
•Write on flexible disk drives
•Use of flexible disk drive.
6Check the option on the Setup Configuration menu which enables or disables the
7Check that the disk power and data cables are correctly connected.
8Clean the flexible disk drive using a diskette cleaning kit.
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