7Hewlett Packard Support and Information Services Your HP Authorized Reseller

Your HP Authorized Reseller

HP Authorized Resellers have been trained on HP Vectra equipment and are familiar with its configuration and environment. Authorized Resellers can also answer questions regarding non-HP hardware, software and systems as well as answer queries about usage not intended for, or not commonly used with the HP Vectra.

Authorized HP Resellers can also offer consulting services tailored to your specific needs regarding product development or custom installations, as will third party support services, or the HP Customer Support organization in your country.

HP SupportPack

HP’s three-year SupportPack is available from your local reseller. It must be purchased within 30 days of purchasing your HP Vectra.

The concept of SupportPack is simple. It allows you to extend your one-year on-site hardware warranty to a three-year on-site hardware warranty, offering next day on-site response.

SupportPack is valid for the piece of equipment for which it was bought, but is not transferable from one piece of equipment to another.

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