File Transfers

Troubleshooting TFTP Downloads

Troubleshooting TFTP Downloads

When using the menu interface, if a TFTP download fails, the Download OS screen indicates the failure.

Message Indicating cause of TFTP Download Failure

Figure A-6. Example of Message for Download Failure

To find more information on the cause of a download failure, examine the messages in the switch’s Event Log by executing this CLI command:

HPswitch# show log tftp

(For more on the Event Log, see “Using the Event Log To Identify Problem Sources” on “Using the Event Log To Identify Problem Sources” on page C-22.)

Some of the causes of download failures include:

Incorrect or unreachable address specified for the TFTP Server parameter. This may include network problems.

Incorrect VLAN.

Incorrect name specified for the Remote File Name parameter, or the specified file cannot be found on the TFTP server. This can also occur if the TFTP server is a Unix machine and the case (upper or lower) for the filename on the server does not match the case for the filename entered for the Remote File Name parameter in the Download OS screen.

One or more of the switch’s IP configuration parameters are incorrect.

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