4.Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten the stack, and then return some of the paper to the tray.

5.Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides so they are touching the paper stack without bending it.

6.Make sure that the tray is fully inserted in the product.

7.If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed sheets one at a time.

Clear jams

Jam locations

If a jam message appears on the control-panel display, look for jammed paper or other print media in the locations that are indicated in the following illustration. Then follow the procedure for clearing the jam. You might need to look for paper in other locations than those that are indicated in the jam message. If the location of the jam is not obvious, look first in the top-cover area underneath the print cartridge.

When clearing jams, be very careful not to tear jammed paper. If a small piece of paper is left in the product, it could cause additional jams.

6

1

5

2

 

4

3

 

1Top-cover and print-cartridge areas

2Optional envelope feeder

3Tray areas (Tray 1, Tray 2, and optional trays)

4Optional duplexer

5Fuser area

6Output areas (top bin; rear bin; and optional stacker, stapler/stacker, or 5-bin mailbox)

ENWW

Paper feeds incorrectly or becomes jammed

93

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HP 600 M603XH Laser CE996A#BGJ manual Clear jams, Jam locations