Clear jams from the output areas | HP 600 M603XH Laser CE996A#BGJ

NOTE: Loose toner might remain in the product after a jam and cause temporary print-quality problems. These problems should clear up within a few pages.

Clear jams from the output areas

Use these procedures to clear jams that occur in the rear output bin or in the optional stacker, stapler/ stacker, or 5-bin mailbox.

Clear jams from the rear output bin 1. Open the rear output bin.

NOTE: If most of the paper is still inside the product, it might be easier to remove it through the top-cover area.

2. Grasp both sides of the paper, and slowly pull the paper out of the product. Loose toner might be on the sheet. Be careful not to spill it on yourself or into the product.

NOTE: If the jammed paper is difficult to remove, try opening the top cover all the way to release pressure on the paper. If the sheet has torn, or if you still cannot remove it, clear the jam from the fuser area.

3. Close the rear output bin.

4.If a jam message persists, a sheet is still jammed in the product. Look for the jam in another location.

94 Chapter 6 Solve problems

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HP 600 M603XH Laser CE996A#BGJ manual Clear jams from the output areas

Contents

Laserjet Enterprise 600 M601, M602, and M603 Series Printer Page User Guide Copyright and License Trademark Credits Conventions used in this guide Conventions used in this guide Table of contents Manage supplies Print tasks Solve problems Manage and maintain Appendix B Service and support 115 Appendix a Product supplies and accessories 111Appendix C Product specifications 127 Appendix D Regulatory information 129 Index 143 Enww Product basics Product comparison HP LaserJet Enterprise 600 M601 models HP LaserJet Enterprise 600 M602 models HP LaserJet Enterprise 600 M603 models Serial number and model number location Control-panel layout Number Button or light Function Display Enww Paper and print media Special paper guidelines Understand paper useMedia type Do not Understand paper use Enww Supported paper sizes 1Supported paper and print media sizes Enww Supported paper types Supported paper types for input options Supported paper types for output options Load paper trays Tray or bin Paper type Specifications QuantityTray and bin capacity Enww Load letterhead, preprinted, or prepunched paper Paper orientation for loading traysProduct Load envelopes Load Tray Load Tray 2 or an optional 500-sheet tray Enww Load an optional 1,500-sheet tray Enww Configure a tray when loading paper Configure traysConfigure a tray to match print job settings Configure a tray from the control panel Print to the top standard output bin Select an output binPrint to the rear output bin Print to the optional stacker or stapler/stacker Windows Print to the 5-bin mailboxMac Press the OK button to select the option Enww Manage supplies Feature Description Print cartridge information Supplies views Print cartridge views Print when a print cartridge is at estimated end of life Change settings for print cartridgesManage print cartridges HP policy on non-HP print cartridges Recycle suppliesPrint-cartridge storage HP anticounterfeit Web site Enww Replacement instructions Replace the print cartridge Enww Load staples Perform preventive maintenance Reset the maintenance-kit counter Type of print cartridge Steps to resolve the problem Solve problems with suppliesCheck the print cartridges Inspect the print cartridge for damage Repeating defects Print the Supplies Status Interpret control panel messages for supplies Supplies low Unsupported supply installedReplace supplies Supplies very low Enww Print tasks Cancel a print job with Windows Basic print tasks with Windows Open the printer driver with Windows Get help for any printing option with Windows Change the number of print copies with Windows Save custom print settings for reuse with Windows Use a printing shortcut with Windows Create printing shortcuts Select an existing shortcut as a base Enww Select a custom page size with Windows Improve print quality with WindowsSelect the page size with Windows Select the paper type with Windows Print on both sides duplex with Windows Manually print on both sides with Windows Automatically print on both sides with Windows Enww Print multiple pages per sheet with Windows Select page orientation with Windows Enww Additional print tasks with Windows Print on preprinted letterhead or forms with Windows Additional print tasks with Windows Enww Enww Enww Print the first or last page on different paper with Windows Enww Create a booklet with Windows Enww Select output options with Windows Select an output bin with Windows Enww Select staple options with Windows Enww Walk-up USB printing USB Enww Manage and maintain Print information pages Use the HP Embedded Web Server Information tab HP Embedded Web Server featuresGeneral tab Troubleshooting tab Print tab Networking tab Security tabOther Links list Clean the product Use HP Web Jetadmin softwareClean the paper path Product updates Solve problems Self help Solve problems checklist Factors that affect product performance Control-panel messages Interpret control-panel messagesControl-panel message types Message type Description Product picks up multiple sheets of paper Paper feeds incorrectly or becomes jammedProduct does not pick up paper Prevent paper jams Clear jams Jam locations Clear jams from the output areas Clear jams from the optional stacker or stapler/stacker Clear staple jams from the optional stapler/stacker Clear jams from the optional 5-bin mailbox Enww Clear jams from the fuser area Enww Enww Clear jams from the optional duplexer Enww Clear jams from Tray Clear jams from the traysClear jams from Tray 2 or an optional 500-sheet tray Clear jams from the optional 1,500-sheet tray Enww Clear jams from the optional envelope feeder Clear jams from the top-cover and print-cartridge areas Enww Enww Product supplies and accessories Order parts, accessories, and supplies Part numbers Paper-handling accessoriesDescription Part number Memory Customer self-repair partsDescription Self-replacement options Part number Cables and interfaces Service and support Hewlett-Packard limited warranty statement HP Product Duration of Limited Warranty Hewlett-Packard limited warranty statement Enww Data stored on the print cartridge End User License Agreement Transfer Enww Customer self-repair warranty service Customer support Repack the product Enww Product specifications Product model Height Depth Width Physical specificationsProduct model Height Depth Width Weight Environmental condition Printing Storage/standby Regulatory information FCC regulations Environmental product stewardship program Return and recycling instructions HP LaserJet print suppliesUnited States and Puerto Rico Non-U.S. returns PaperMaterial restrictions Residents of Alaska and Hawaii Enww Enww Declaration of Conformity September Boise, Idaho USAFor regulatory topics only Vcci statement Japan Power cord instructions Safety statementsLaser safety Power cord statement Japan Varoitus GS statement Germany Substances Table China Restriction on Hazardous Substances statement Turkey Enww Accessories Symbols/Numerics 1,500-sheet trayIndex Macintosh Software license agreement Staple jams Page CE988-90901* *CE988-90901