●Check the print settings in the printer driver to see if the color settings are incorrect.
For example, check to see if the document is set to print in grayscale. Or, check to see if advanced color settings such as saturation, brightness, or color tone, are set to modify the appearance of colors.
●Check the print quality setting and make sure it matches the type of paper loaded in the printer.
You might need to choose a lower print quality setting if colors are running into each other. Or, choose a higher setting if you are printing a
NOTE: On some computer screens, colors might appear differently than they do when printed 
on paper. In this case, there is nothing wrong with the printer, print settings, or ink cartridges. No further troubleshooting is required.
6.Print and evaluate a print quality report. To print this report, see Print quality report.
Use this document to help resolve print quality issues. Click here to go online for more
information. At this time, this website might not be available in all languages.
Solve copy problems
TIP: (Windows) Run the HP Print and Scan Doctor to diagnose and automatically fix printing, 
scanning, and copying issues. The application is only available in some languages.
●The contrast setting might be set too light. From the printer control panel display, touch Copy, touch 
(Copy Settings), touch Lighter/Darker, and then use the arrows to create darker copies.
●The quality setting of Fast (which produces
●The reduce/enlarge or other copy feature might have been set from the printer control panel to reduce the scanned image. Check the settings for the copy job to make sure that they are for normal size.
●A dirty scanner glass might reduce the scanned image. Clean the scanner glass or lid backing. For more information, see Maintain the printer.
●This incoming page size may be larger than the original currently loaded.
Copy quality is poor●Check the printer94 Chapter 10 Solve a problem | ENWW |