Set up the printer on your wireless network .......................................................................

72

Change the connection type ..............................................................................................

72

Test the wireless connection .............................................................................................

73

Turn on or off the wireless capability of the printer ............................................................

73

Change network settings ....................................................................................................................

74

Use HP wireless direct .......................................................................................................................

75

9 Printer management tools ...............................................................................................................................

78

Toolbox (Windows) .............................................................................................................................

78

HP Utility (OS X) .................................................................................................................................

78

Embedded web server .......................................................................................................................

78

About cookies ....................................................................................................................

79

Open the embedded web server .......................................................................................

79

Control panel lock ..............................................................................................................

80

Embedded web server cannot be opened .........................................................................

80

10 Solve a problem ............................................................................................................................................

82

HP support .........................................................................................................................................

82

Register printer ..................................................................................................................

82

Support process .................................................................................................................

82

Obtain electronic support ...................................................................................................

83

HP support by phone .........................................................................................................

83

Before you call ..................................................................................................

83

Phone support period ........................................................................................

84

Support phone numbers ....................................................................................

84

After the phone support period ..........................................................................

84

Get help from the printer control panel ...............................................................................................

84

Understand printer reports .................................................................................................................

84

Printer status report ...........................................................................................................

85

Network configuration page ...............................................................................................

86

Print quality report ..............................................................................................................

88

Wireless test report ............................................................................................................

90

Web access report .............................................................................................................

90

Solve printer problems .......................................................................................................................

90

Solve printing problems ......................................................................................................................

92

Solve copy problems ..........................................................................................................................

94

Solve scan problems ..........................................................................................................................

95

Solve fax problems .............................................................................................................................

98

The fax test failed ..........................................................................................................

.... 99

The display always shows Phone Off Hook .....................................................................

103

The printer is having problems sending and receiving faxes ...........................................

103

viii

ENWW