HP 6812, 6815 Fax tones are recorded on my answering machine, The phone cord that came with my printer is not long enough, The computer cannot receive faxes (HP Digital Fax)

Fax tones are recorded on my answering machine

●When you have an answering machine on the same phone line you use for fax calls, try connecting the answering machine directly to the printer, click here to go online for more information. If you do not connect the answering machine as recommended, fax tones might be recorded on your answering machine.

●Make sure the printer is set to receive faxes automatically and that the Rings to Answer setting is correct. The number of rings to answer for the printer should be greater than the number of rings to answer for the answering machine. If the answering machine and the printer are set to the same number of rings to answer, both devices answer the call and fax tones are recorded on the answering machine.

●Set your answering machine to a low number of rings and the printer to answer in the maximum number of rings supported. (The maximum number of rings varies by country/region.) In this setup, the answering machine answers the call and the printer monitors the line. If the printer detects fax tones, the printer receives the fax. If the call is a voice call, the answering machine records the incoming message. For more information, see Set the number of rings before answering.

The phone cord that came with my printer is not long enough

If the phone cord that came with the printer is not long enough, you can use a longer 2-wire phone cord to extend the length. You can purchase the cord at an electronics store that carries phone accessories.

TIP: If you have a 2 wire phone adaptor, you may use it with a 4-wire phone cord to exend the length.

To extend your phone cord

1.Using the phone cord supplied in the box with the printer, connect to the port labeled 1-LINE on the back of the printer.

2.Connect another phone cord and the open port on the coupler and to the telephone wall jack.

The computer cannot receive faxes (HP Digital Fax)

●The computer selected to receive faxes is turned off. Make sure the computer selected to receive faxes is switched on at all times.

●Different computers are configured for setup and receiving faxes and one of them may be switched off. If the computer receiving faxes is different from the one used for setup, both computers should be switched on at all times.

●HP Digital Fax is not activated or the computer is not configured to receive faxes. Activate HP Digital Fax and make sure the computer is configured to receive faxes.

ENWW Solve fax problems 107