Chapter 7

Insert only one memory card at a time

Solution: The printer has two or more different types of memory cards inserted simultaneously. Alternatively, a memory card may be inserted while a digital camera is connected to the camera port. Remove memory cards or disconnect the camera until only one card is in the printer or only the camera is connected.

There was a problem with the memory card

Solution: There was a problem with the memory card. Try to copy your pictures directly to a computer and then reformat the card using the camera.

Communication with the printer has been lost

Solution: Check that your printer is on and that the cover is closed, and then try the following:

1.Make sure the printer cable is firmly connected to both the printer and computer.

2.Check the printer for a paper jam.

3.Try turning the printer off and then on again.

4.Press the OK button to start printing. If the printer is off line, this will bring it back on line.

5.Make sure the printer cable you are using is designed for two-way (also known as bi-directional) communication (IEEE-1284 compliant).

58 Troubleshooting