Troubleshooting

Contacting Your Hewlett-Packard Representative

•If the directory /var/adm/crash exists, the HP-UX utility /sbin/savecore automatically executes during reboot to save the memory dump. HP recommends that you create the /tmp/syscore directory after successfully installing this product. Send the output of the system failure memory dump to the HP representative.

If the equipment is not covered by an HP service contract, a charge for time and materials might be necessary.

Chapter 3

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