SECTION 5

TROUBLE SHOOTING

Section 5 – Trouble Shooting Guide

The following trouble shooting guides are provided to assist you in solving any problems that might occur with the ASTROJET 2600P/2800P Printer or its software. We have tried to make them as complete as possible. The best advice we can offer is to make sure that the system is setup properly, plugged in, that it has an adequate supply of ink before attempting to trouble shoot any problem.

HP Inkjet Print Cartridges

 

CONDITION

 

PROBLEM

SOLUTION

Black streaks in text

 

Lint or paper dust on printhead.

Clean the cartridge nozzles with

 

 

 

 

a clean lint-free cloth moistened

 

 

 

 

with distilled water.

 

 

 

 

 

 

Cartridge will not print

 

Sheet is blank even after it has

Check to make sure the tape is

 

 

 

gone underneath cartridge(s).

off the printhead.

 

 

 

 

Remove and reinsert the

 

 

 

 

cartridge into the carriage

 

 

 

 

holder.

 

 

 

 

Install a new print cartridge.

White streaks in text

or

Lint or dust blocking printhead

Clean the cartridge nozzles with

graphics

 

holes.

a clean lint-free cloth moistened

 

 

 

Poor contact between printhead

with distilled water.

 

 

 

and printhead holder.

Clean interconnects.

 

 

 

 

Remove and reinsert the

 

 

 

 

cartridge into the holder.

 

 

 

 

Insert a new Print Cartridge.

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HP Astrojet 2800P, Astrojet 2600P manual Trouble Shooting Guide, HP Inkjet Print Cartridges