•Sending major and critical Data Protector events to your network management solution, such as HP Network Node Manager (Data Protector
Service management integrations
The following Data Protector integrations can be installed to help facilitate service management and to give you
Key functions
•Standard and custom report formats
•Availability of a “trouble ticket” interface for Data Protector
•Facilitates a specific, consistent, measurable level of service
•Availability of Data Protector information through a web interface
•Graphical representation of data
Figure 59 Example of an IT service provider environment with service management access through the client portal
Data Protector
The integration of Data Protector with HP Operations Manager software (OM) is extended by adding HP Reporter 3.7 or 3.8 (English version). With Reporter, service providers can generate reports from the OM console as a central management point. Integration with Reporter adds a variety of new reports in the following categories:
•Backup Session Reports
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