Suggestions for Troubleshooting

Table 3-1. Scope of Diagnostic Tools

Function

OmniBook

Power-On

Sycard

DMI/TopTools

BIOS Setup

 

Diagnostics

Self-Test

PCCtest 450

(if installed)

 

Bootup

 

Tests

 

Describes

Configures

 

 

 

 

(SafeTools)

 

Processor

Tests

Tests

 

Describes

 

 

(System menu)

 

 

(AssetTools)

 

Memory

Tests

Tests

 

Describes

Describes

 

(Memory menu)

 

 

(AssetTools)

 

Batteries

 

 

 

Describes

 

 

 

 

 

(AssetTools)

 

Display

Tests (Video,

 

 

Describes

 

 

Mem,User menus)

 

 

(AssetTools)

 

Hard disk

Tests

Tests

 

Describes

Configures

 

(IDE menu)

 

 

(AssetTools)

 

Floppy drive

Tests

Tests

 

Describes

Describes

 

(FDD menu)

 

 

(AssetTools)

 

Keyboard

Tests

Tests

 

Describes

 

 

(KBD menu)

 

 

(AssetTools)

 

Pointer

Tests

 

 

Describes

Configures

 

(Misc menu)

 

 

(AssetTools)

 

Audio

Tests (System,

 

 

 

Configures

 

Misc menus)

 

 

 

 

Serial

Tests*

 

 

Describes

Configures

 

(Misc menu)

 

 

(AssetTools)

 

Parallel

Tests*

 

 

Describes

Configures

 

(Misc menu)

 

 

(AssetTools)

 

Infrared

Tests

 

 

Describes

Configures

 

(Misc menu)

 

 

(AssetTools)

 

PS/2 port

Tests(KBD,

 

 

 

 

 

Misc menus)

 

 

 

 

USB

Tests

 

 

Describes

 

 

(System menu)

 

 

(AssetTools)

 

Docking port

Tests

 

 

 

 

 

(using docks)

 

 

 

 

PCMCIA

 

 

Tests

Describes

 

 

 

 

 

(AssetTools)

 

AC adapter

 

 

 

Status

 

 

 

 

 

(AssetTools)

 

Docking

Tests ports and

 

 

Status

Configures

products

internal bus

 

 

(AssetTools)

 

CD-ROM

Tests

Tests (with boot

 

Describes

Configures

drive

(IDE menu)

CD)

 

(AssetTools)

 

Other plug-in

 

 

 

Describes

 

modules

 

 

 

(AssetTools)

 

* The diagnostic test is more thorough if you use a loopback connector.

Use an appropriate external device to exercise the port. See the help text for the tests in the menu.

For TopTools 2.6 and 3.0. TopTools 2.0 capabilities (on the OmniBook 3000) are less in some areas.

3-4

Troubleshooting and Diagnostics

HP OmniBook 2100/3000/3100