Symptom

OmniBook 3000 has certain audio functions that do not work

Serial/Parallel

Call Center:

Repair Center:

Repair Center:

Suggestions

Likely Causes

Comments

 

Audio PCA (rev 1.0).

For an OmniBook 3000 with

 

 

serial number TW745... or

 

 

lower, replace the audio PCA

 

 

if it is marked rev 1.0 on the

 

 

corner of the PCA. Also, if

 

 

the smaller of the two

 

 

connectors on the

 

 

motherboard for mounting

 

 

the audio PCA is tilted

 

 

slightly, replace the

 

 

motherboard. (Service note

 

 

3000-10.)

General problems

Infrared

General problems

USB

Check settings in BIOS Setup.

Check settings in Control Panel (and in Windows NT Diagnostics).

Infrared communication is not supported in Windows NT 4.0.

Infrared is disabled and no drivers installed as shipped. (Drivers are included.)

Check settings in BIOS Setup.

Standard IrDA and fast-IrDA are incompatible (they use different drivers).

For fast-IrDA, check for DMA conflict with ECP parallel port.

Motherboard.

IR PCA.

Motherboard.

Icon PCA.

General problems

USB is not supported in

USB PCA.

Windows NT 4.0.

Motherboard.

 

 

Check for bent pins and misaligned connectors for the

USB PCA.

If USB works on a docking product, replace the USB PCA.

HP OmniBook 2100/3000/3100

Troubleshooting and Diagnostics

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