Installation on Windows

The following features are not available and an alternative is not available:

The Color Settings Tab on the Printer Toolbox cannot be used and there is no method for changing color settings in the driver.

Manual duplex (for simplex printers) is not available.

Printing multiple copies of the same card design, using the “Copies” setting in Printing Preferences, is not supported.

Security features are not available.

Interactive mode, including processing smart cards and reading magnetic stripe data, is not available.

Installation Troubleshooting

The card printer does not install when the USB cable is connected

If the printer is not recognized correctly by the PC, or if installation interrupted, the Device Manager might have an entry for the printer that needs to be removed before the printer can be installed. The following instructions apply to Windows XP.

1Disconnect the printer from the PC.

2If the printer was installed, make sure it is deleted. See "Removing the Existing Driver".

3Choose Start > Settings > Control Panel. The Control Panel window opens.

4On the Control Panel, choose System to open the System Properties dialog box.

5Choose the Hardware page, and then click the Device Manager button. The Device Manager window opens.

6In the View menu, make sure "View devices by type" is selected.

7Locate the device to delete. The device might be called "Unknown device" or it might be located under the Printers folder. The device might be marked with a yellow question mark or exclamation mark.

8Click on the device name to select it, and then right-click to display a pop-up menu.

9Choose Remove from the pop-up menu.

10Click Yes or OK to confirm removal of the device.

11Close the Device Manager. Close any other windows.

12Return to the procedure you were performing.

See InfoCentral > Troubleshooting > Installation for the steps for the Windows Vista operating system.

A message appears when installing a second or subsequent printer on one PC

If the Printer Toolbox for an installed printer is active when an additional printer is installed, the additional printer does not install correctly. Follow these steps:

1Follow the steps in "The card printer does not install when the USB cable is connected" to remove the additional printer from the PC.

2Exit the Printer Toolbox for all installed printers:

Installation Guide

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