Installation on Windows

aRight-click the printer icon in the task bar to display a pop-up menu.

bChoose Exit from the menu.

3Start installation for the additional printer again.

Cards sent by a user do not print

The PC can appear to have problems when the user does not have the necessary permissions to use the printer. To set permissions, see InfoCentral > Advanced > Printer Permissions.

The Print Sample Card button is gray

The Print Sample Card button in the Printer Toolbox is enabled when the printer and driver communicate normally. If the Print Sample Card is gray, check the following:

•The printer is suspended. Click the Resume button.

•The printer is busy processing a print job sent by another user on the network.

•The printer is paused. Check that the Status Light on the front of the printer is steady green.

For additional troubleshooting, see InfoCentral > Troubleshooting > Communication.

Installation Guide

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