HP Cooktop 10GBE Troubleshooting, Health LED on the pass-thru module is not on, Cause Action

Models: Cooktop 10GBE

1 34
Download 34 pages 59.83 Kb
Page 21
Image 21

Troubleshooting

Health LED on the pass-thru module is not on

Cause

Action

 

 

The pass-thru module is not seated properly.

Be sure that the pass-thru module is inserted completely and

 

seated properly.

 

 

The enclosure is not powered up.

Be sure that the enclosure is powered up and all the power

 

connections are intact.

 

 

An LED is faulty.

Be sure that the pass-thru module is booted.

 

 

The pass-thru module is faulty.

Send the module for repair.

 

 

Health LED on the pass-thru module stays amber for more than 30 seconds and pass-thru module does not boot

Cause

Action

 

 

The Standby Mode Timeout function is

Press the Reset button to force the pass-thru module to reboot.

malfunctioning.

 

 

 

No link LED appears, even after you plug the cable into the SFP+ module

Cause

Action

 

 

 

 

The cable is not plugged in properly.

Ensure that it is plugged in and seated properly at both

 

 

ends.

 

 

 

 

The cable or connector heads are faulty.

Replace the cable with another tested cable.

 

 

 

 

The SFP+ module on the pass-thru module or LED is

Examine and replace the cable. If no link LED displays,

 

faulty.

determine if the port is transferring data.

 

 

If yes, the LED is faulty.

 

 

If no, the SFP+ module might be faulty. Call a service

 

 

representative.

 

 

 

 

The pass-thru module uplink and downlink

The console displays messages if the uplink (SFP+

 

connections must be up before the LED illuminates.

module) is working but the corresponding downlink

 

 

cannot be established.

 

 

 

 

 

Troubleshooting 21

Page 21
Image 21
HP Cooktop 10GBE manual Troubleshooting, Health LED on the pass-thru module is not on, Cause Action