Cause

Action

 

 

More than one person is connected to the

Use the Onboard Administrator CLI show interconnect

module console from Onboard Administrator.

sessions command to check for active sessions. If an

 

interconnect session is active, use the clear

 

interconnect session command to terminate active

 

sessions on the module.

The download fails after starting to download the firmware file

Cause

Action

 

 

The firmware file is not the correct file or is

Obtain the latest firmware file that is specified for this pass-thru

corrupt.

module. See "Downloading a remote firmware image upgrade"

 

or "Downloading a serial firmware image upgrade" for more

 

information.

 

 

The pass-thru module configuration is corrupt

Cause

Action

 

 

 

An error was made when saving the pass-

1

Reboot the pass-thru module and reload the factory

thru module configuration.

 

settings. This action clears all settings and restores them to

 

 

the initial values that were present when the pass-thru

 

 

module was purchased.

 

2

After reloading the factory settings, reconfigure the pass-

 

 

thru module settings.

 

 

 

SFP+ transceiver port is disabled

Cause

Action

 

 

The SFP+ transceiver is not compatible with

Verify the SFP+ transceiver was purchased from HP. To

the pass-thru module.

purchase an SFP+ transceiver from HP, contact an authorized

 

HP reseller.

 

 

Troubleshooting 23

Page 23
Image 23
HP Cooktop 10GBE Download fails after starting to download the firmware file, Pass-thru module configuration is corrupt