Cannot access the pass-thru module serial console interface using an RS232 connection from a PC Terminal Emulation Program

Cause

Action

 

 

The mini-USB to DB-9 RS232 cable is faulty.

Try another mini-USB to DB-9 RS232 cable.

 

 

The connection settings do not match the

Be sure that the PC Terminal Emulation session settings match

pass-thru module serial settings.

the pass-thru module serial settings.

 

 

Error message appears on the serial console screen that the pass-thru module failed to complete the system self-test

Cause

Action

 

 

The system diagnostic tests failed.

Note the reason for the failure and call a service representative.

 

 

The keyboard locks up when you use HyperTerminal to log in to the pass-thru module through the console interface

Cause

Action

 

 

Scroll lock is on.

Press the Scroll Lock key on the keyboard and be sure that

 

the scroll lock is off.

 

 

Cannot connect to the pass-thru module console interface remotely using Onboard Administrator

Cause

Action

 

 

Flow control is enabled.

Disable flow control. Press Ctrl + Shift + _ to access the

 

Connect menu. When in the menu, enter C to change

 

settings, R for remote port settings, then N to disable flow

 

control.

 

 

Troubleshooting 22