HP Designget AG5234 Rev. 7 manual Printer-specific messages and symptoms

USER GUIDE FOR HP 6 COLOR PLUGIN

Solution: On the Apple Mac, set the system option Minimum memory left for system to 10000 KB. Large page sizes may need a larger value. For PC systems add more RAM to the machine.

12.2 Printer-specific messages and symptoms

Many of the printer-specific warnings are informative messages, which can be ignored without any adverse effects. Other messages can often be cleared by aborting output from the RIP, clearing any used media from the printer and starting the job again.

Page Layout media size is less than the Configure Device paper size - clipping may occur.

Symptoms: May occur when a custom paper size page setup is used that is subsequently changed to use a larger paper size. Clipping may occur in the output as the media values used for the custom paper size are still associated with the page setup.

Solution: Change the media values in Page Layout so they are larger than the paper size selected in Config- ure Device, or create a completely new page setup.

Warning: Top and Bottom Margin values will be swapped.

Symptoms: May occur when sheet-fed devices are being used.

Solution: The message is output for information only and may be ignored. It occurs because the RIP needs to swap values specified in the Page Layout dialog box for the top and bottom margins, so it can deal with sheet-fed devices correctly.

Job output for "job name", sent on <date> <time>

Symptoms: Occurs when the RIP has finished sending a job to the printer.

Solution: The message is for information only and can be ignored.

Job output for "job name", filename "full path name of output file", finished on <date> <time>

Symptoms: Occurs when the RIP has finished creating an output file for the job.

Solution: The message is for information only and can be ignored.

Printer communication failed ( error details )

Unable to connect to printer ( error details )

Symptoms: The RIP is unable to communicate with the printer, as described by the error details.

Solution: Refer to the error code for the cause of the failure.

Unable to open output (error details)

Open error (error details)

Symptoms: The RIP is unable to communicate with the printer, as described by the error details.

Solution: Refer to the error code for the cause of the failure.

Unable to create file - "full path name of output file"

Symptoms: RIP is not able to create an output file for the job.

Solution: Make sure there is sufficient disk space for the output file. Also, make sure a file of the same name does not already exist, and that the disk is not read-only.

Unable to create file using path "full path name of output file" and template "file name template"

Symptoms: RIP is not able to create an output file for the job.

Solution: Make sure the output path is valid and is writable. Also, confirm the template file name is valid, as specified in Configure Device.

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