USER GUIDE FOR HP 6 COLOR PLUGIN

Job output for "job name" is aborting - Printer will print data that it has already

received.

Symptoms: May occur after an error has been reported.

Solution: If the RIP aborted due to a problem with the parallel (LPT1) connection method, you may be prompted to retry or cancel the job. Click Cancel to abort the job and then check that the printer is switched on and connected using the correct cable.

Job output for "job name" is aborting

Symptoms: May occur when an output file is being written.

Solution: The message is for information only and can be ignored.

Job output for "job name", aborted on <date> <time>

Symptoms: Occurs after a job has been aborted.

Solution: The message is for information only and may be ignored.

Job output for "job name", filename "full path name of output file", aborted on <date> <time>

Symptoms: Occurs after a job has been aborted.

Solution: The message is for information only and can be ignored.

Job output for "job name" using path "full path name of output file" and template "file name template", aborted on <date> <time>

Symptoms: Occurs after a job has been aborted.

Solution: The message is for information only and can be ignored.

Printer ejects paper before completing a page

Symptoms: The page is ejected from the printer before it has finished printing.

Solutions: There are a number of possible solutions:

Reset the printer and try printing the page again.

In your PC BIOS, check the mode setting for the port. Do not use EPP mode, especially if a security dongle is attached.

If your PC has a second printer port, try using this port instead.

Swap the parallel printer cable for another one.

Poor or erratic image quality

Symptoms: The print quality is poor.

Solution: There are a number of possible solutions:

Check the printer is operating correctly and is able to print a self-diagnostic test page. Your printer manual will have details on how to print a test page.

Make a note of any error or warning messages issued by the RIP/plugin and use the recommended troubleshooting procedures, as described in this section, to fix the problem.

Check the settings used in the Harlequin RIP page setup. You may have used an inappropriate setting for resolution or print quality.

No output

Symptoms: No output from the printer.

AG50324 Rev. 7

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