Troubleshooting

Flowchart 2.18—Nonfunctioning Keyboard

Keyboard

not operating prop-

erly.

Connect computer

to good external key-

board.

 

N

External

 

Replace

device

 

system

works?

 

board.

Y

Reseat internal key-

board

connector

(if applicable).

N

Keyboard operating properly?

Y

Done

Replace internal

keyboard or

cable.

Y

Keyboard operating properly?

N

Replace

system

board.

Done

2–26

Maintenance and Service Guide

Page 56
Image 56
HP DV8000 manual Flowchart 2.18-Nonfunctioning Keyboard