Product Information

Drive Specifications

Interfaces

Installation and Configuration

Drive Operation

Tips and Techniques

Software

Maintenance

Troubleshooting

Warranty and Support

Release Notes

Discontinued Products

 

 

 

 

- - - - - - - - - - - -A computer DVD-ROM drive cannot read a recorded disc

88

Chapter 10 Warranty and Support

 

 

Try reading the disc in an HP drive, if available - - - - - - - - - - - - - - - -

88

 

 

Some DVD-ROM drives read discs very slowly if Read Ahead capabilities are

 

 

 

 

 

88

hp dvd-writer dvd100i Warranty Information - - - - - - - - - - - - - - -

- - 94

 

enabled in Windows 95/98/Me - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

 

A DVD movie player cannot play a recorded disc - - - - - - - - - - - - - - - - - -

88

DURATION OF LIMITED WARRANTY - - - - - - - - - - - - - - - - - - - - - - - - -

- - 94

 

Make sure this is an audio CD, not a data CD. - - - - - - - - - - - - - - - - -

88

Product Service and Support - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 95

 

Use the correct media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

88

Support Parts List - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 95

 

See Also: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

88

 

 

 

 

 

High Speed CDs

88

 

 

 

 

Chapter 11 Release Notes

 

 

A high speed CD-RW disc was used in a drive that does not support

 

 

 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -high speed

88

HP CD-WRITER, hp dvd-writer - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 96

 

80-Minute CDs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

88

 

Windows NT 4.0 ATAPI Driver Issues - - - - - - - - - - - - - - - - -

- - - 96

 

A computer CD-ROM or HP drive cannot read an 80-minute CD - - - - - - - -

88

 

HP RecordNow, Version 3.0 - - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 97

 

The CD is scratched, damaged, or dirty - - - - - - - - - - - - - - - - - - - - - -

88

 

How to use this document - - - - - - - - - - - - - - - - - - - - - - - -

- - - 97

 

Try reading the CD in a different drive - - - - - - - - - - - - - - - - - - - - - -

88

 

1. Reading Audio Discs - - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 97

 

Use the drive that was used to write the CD - - - - - - - - - - - - - - - - - - -

88

 

An error occurred while recording - - - - - - - - - - - - - - - - - - - - - - - - -

88

2. Delay After Cancel - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 97

 

Use HP media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

89

3. Copying CDs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 97

 

A home, auto, or portable stereo CD player cannot read an

 

4. Mastering Limitations - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 97

 

80-minute CD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

89

5. Conflicts with Adaptec Easy CD Creator 4 - - - - - - - - - - - - - - - - - - -

- - - 97

 

You cannot write to an 80-minute CD using your HP drive - - - - - - - - - - - -

89

6. Enable DMA to Reduce Buffer Underruns - - - - - - - - - - - - - - - - - - -

- - - 97

 

HP supported drives - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

89

7. Media Compatibility - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 97

 

You are using an HP CD-R80-minute CD - - - - - - - - - - - - - - - - - - - -

89

HP DLA, Version 2.5 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 98

 

You are using a non-HPCD-R80-minute CD - - - - - - - - - - - - - - - - -

89

1. Getting Started - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 98

 

Supported HP CD-Writer Drives for 80-Minute CDs - - - - - - - - - - - - -

89

 

2. System Requirements - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 98

 

Unable to Hear Music - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

90

 

3. Multiple Device Support - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 98

 

You're unable to hear audio through the front headphone jack - - - - - - - - -

90

4. Upgrading HP DLA - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 98

 

Windows 2000 Professional - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

90

5. Sharing a HP DLA Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 98

 

Windows Me - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

90

6. Compressed Data - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

- - - 99

 

Windows 98 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

90

7. Incompatibility with Direct CD - - - - - - - - - - - - - - - - - - -

- - - 99

 

Windows XP - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

90

 

8. Incompatibility with MS Backup - - - - - - - - - - - - - - - - - -

- - - 99

 

DLA 2.5 Known Problems - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

91

 

9. Problems with High Speed CD-RW Media - - - - - - - - - - - - - - - - - - - -

- - - 99

 

 

 

10. Problems formatting previously formatted DVD/CD-RW media. - - -

- - - 99

 

 

 

 

 

 

 

hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01

 

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